Ethics Part III(1.5 Credit Hour) TDI Course No.

Chapter 3

3.1     Giving Client Information Necessary to:

• Select policy that meets their need
• Understand features of policy
• Provide appropriate cost information
• Evaluate costs of similar plans
• Provide enough information to understand differences between plans

3.2     Skill and Competency of Agents and Adjusters

• Acquire appropriate knowledge and skills hands-on & continuing education
• Acknowledge situations beyond one"s skill level
• Don"t be afraid to say "I don"t know, but I will find out."
• Get expert support when needed