Ethics Part II(1.5 Credit Hour) TDI Course No.
Chapter 6:
6.1 What are Responsibilities to Insurer
- Agency contractual agreement
- Reveal all material facts
- Honest, loyalty & good faith
- Agent represents self & self-interest
6.2 Underwriting Process
Inside
- Review Application
- Medical
- Special hazard questionnaire
Inside
- Medical Information Bureau
- Inspection Report
- Credit Report
6.3 Duties of an insurance broker
- Broker, at times, represents insurer
- Broker is agent of applicant, except when delivering policy for insurer
- Broker is agent of insurer when delivering policy
- When broker is delivering policy as agent of insurer—fiduciary and ethical standards apply
6.4 Completed Fact-Finder Will Show
- Product meets client needs
- Client can pay costs
- Client understands needs
- Client understands coverage provided
- Client agrees coverage is appropriate
6.5 Responsibilities to the public
- Act professionally at all times
- Set a good example for insurer
- Project a good public image at all times
- Educate and inform
6.6 Responsibilities to clients
- Meet client expectations
- Provide top-notch, quality service
- Be responsive and Follow-up
- Be loyal
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