Ethics Part I(1.5 Credit Hour) TDI Course No.

 

Chapter 4

 

4.1   Impact of ethics on business

• Additional Revenue
• Opportunities
• More solid referrals
• Retain license
• Ethical market conduct
• Honest and fair advertising
• Competent customer-focused service
• Fair competition

4.2     Top trait for general agents and managers

• Magnanimity
• Dedication
• Integrity
• Honesty
• Morality
• Assertiveness